GDPR Compliance
Click A Chat is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller & Processor Roles
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Clients act as Data Controllers for their visitor data
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Click A Chat acts as Data Processor on behalf of clients
2. Lawful Basis for Processing
We process data based on:
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Legitimate business interests
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Contractual necessity
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User consent where applicable
3. Data Subject Rights
Individuals have the right to:
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Access personal data
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Correct inaccurate data
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Request deletion
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Restrict processing
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Data portability
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Object to processing
Requests can be sent to: privacy@clickachat.com
4. Security Measures
We implement:
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Encryption
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Access controls
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Secure infrastructure
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Monitoring systems
5. International Transfers
Data transfers outside the EU are protected using appropriate safeguards.
