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Refund & Cancellation Policy

Refund & Cancellation Policy

1. Subscription Plans

Clients may cancel subscriptions at any time.

However:

Monthly fees already paid are non-refundable
Services remain active until billing cycle ends

2. Pay-Per-Lead Plans

Charges apply only to verified leads delivered.

No refunds are issued for:

Leads already delivered
Client follow-up failures
Market or business performance factors

3. Free Trial

Free trial users may cancel anytime during the trial period without charges.

4. Exceptional Refunds

Refunds may be considered only if:

Technical failure prevents service delivery
Billing errors occur

All refund decisions remain at company discretion.

5. Cancellation Process

Email us at Sales@clickachat.com

Click A Chat provides 24/7 human-powered live chat services that help businesses convert website visitors into qualified leads and real sales opportunities. Our multilingual chat agents engage customers in real time, answer questions, and deliver verified leads directly to your inbox or CRM.

With transparent pricing, no contracts, and a 14-day free trial, Click A Chat makes professional customer engagement accessible for businesses of all sizes across the United States and Canada.