Data Processing Agreement
This Data Processing Agreement outlines how Click A Chat processes personal data on behalf of clients.
1. Scope
Click A Chat processes data only for the purpose of providing live chat and lead generation services.
2. Types of Data Processed
May include:
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Names
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Contact information
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Chat conversations
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Lead qualification details
3. Processing Purpose
Data is processed to:
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Provide customer engagement services
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Deliver qualified leads
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Support CRM integrations
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Improve services
4. Security Measures
We implement:
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Encryption protocols
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Access controls
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Monitoring systems
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Secure hosting environments
5. Sub-Processors
We may use trusted third-party providers for:
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Hosting
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CRM integrations
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Communication tools
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Analytics services
All providers maintain security standards.
6. Data Retention
Data is retained only as long as necessary to provide services or comply with legal obligations.
7. Client Responsibilities
Clients are responsible for:
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Lawful data collection
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Privacy disclosures to visitors
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Compliance with applicable regulations
